Your staff are weary, your customers are stressed and mad with themselves for leaving things to the last minute... again. It’s time for SUPER YOU to come to the rescue!
- Each remaining day of the Christmas countdown, and in the frantic first couple of days of the post-Christmas sales arrange for really good snack, sandwiches, smoothies and energy drinks to be supplied to your team on a regular basis to fit with their rosters.
- Be visible, congratulate them for the great work they are doing. Encourage them to think positive thoughts about their customers.
- Get them to congratulate cranky customers each time they tick another item off their shopping lift and invite customers to return in the new year when you can take the time to serve them well.
Turn pandemonium into euphoria; Christmas tears into festive cheers!
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