It’s time to energise your staff and customers. Prepare a Christmas Quiz with 10 questions. Every staff member is given a sheet with the questions and they have to complete it with all the answers and hand them in at the end of their shift. Reward them for this with a gift, perhaps Christmas chocolates or something that’s fun.
This will mean they need to interact with customers to get them to help in answering the questions (they could even tempt the customers by saying “come back tomorrow and I’ll reward you with one of my chocolates”.
Below you will find 10 potential questions. If you don’t like them, that’s OK, replace the ones you don’t like with your own. If you do use them, Click here for the answers.
- Give 2 other names for Santa.
- What country does the tradition of Christmas come from?
- Why are Santas’s clothes red and white?
- Name Santa’s 8 Reindeer (No, Rudolph doesn’t count).
- Santa’s preferred mode of entry?
- What is the most popular Christmas tree topper?
- In what year were electric Christmas lights first used – 1895, 1905, 1909?
- In 1647 which country’s parliament passed a law that made Christmas illegal?
- Austrian priest Joseph Mohr wrote which popular Christmas carol in 1818?
- Is the 12 days of Christmas an English song?
Now, come up with (seemingly spontaneous) motivational moments in your store when a couple of questions are announced in the store and the first customer to answer each correctly wins a small prize.

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